Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

This Privacy Policy describes how Spell Outsourcing ("we", "us", or "our") collects, uses, and protects your personal information when you visit or interact with our website at https://spelloutsourcing.com.

We are committed to ensuring your privacy is protected. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Who We Are

If you are a resident of the United Kingdom or European Union, we are the "Data Controller" under the UK GDPR or EU GDPR.

Email: support@spelloutsourcing.com

2. What Information We Collect

We may collect the following data when you use our site:

  • Personal Identification Information: name, email address, phone number (if provided via forms)
  • Technical Data: IP address, browser type, device information
  • Usage Data: pages visited, time on site, click behavior
  • Cookies and Tracking Technologies: for analytics and functionality

3. How We Use Your Data

We use your data to:

  • Respond to your inquiries or requests
  • Improve website functionality and user experience
  • Send updates or marketing messages (if you have opted in)
  • Ensure compliance with legal obligations

4. Legal Basis for Processing (UK & EU GDPR)

We process your personal data under the following legal bases:

  • Consent (when you fill out a form or opt into communications)
  • Legitimate interests (e.g., analytics to improve services)
  • Legal obligation (if required to disclose data under law)

5. Cookies Policy

Our website may use cookies to track your activity and preferences. You can choose to accept or decline cookies through your browser settings.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how users interact with the site

6. Your Rights (UK & EU Residents)

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to processing or request restriction
  • Withdraw consent at any time
  • Lodge a complaint with the ICO (UK) or local data protection authority

7. How We Protect Your Data

We implement appropriate technical and organizational measures to protect your data, including encryption, firewalls, and secure servers.

8. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy or as required by law.

9. Third-Party Services

We may use third-party tools (like analytics providers or form services). These parties may collect data subject to their own privacy policies.

We do not sell, rent, or trade your data with third parties for marketing.

10. International Data Transfers

If your data is transferred outside the UK or EEA, we ensure it is protected through legally approved mechanisms like Standard Contractual Clauses.

12. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated "Effective Date."

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Email: support@spelloutsourcing.com

This Privacy Policy is effective as of the date last updated.